To activate, you'll need your Starter Pack and you may also need your ID.
If you are transferring your number, you'll need your phone and existing account details if your service is postpaid.
Are you an existing customer?
Avoid multiple accounts by adding this service to your existing account.
Keep your phone handy as we will send an SMS code.
Leave blank if your current service is a prepaid service
Make sure your details match those on record with your current provider. Check with them to make sure there are no fees, penalties or other consequences for transferring this number.
To transfer your number, you must be able to receive and confirm a verification code we'll send by SMS.
If you don't have your phone with you now, try later.
Find out more.
For staff use only
Activating a $5 Prepaid Starter Pack? Your credit will expire in 60 days. To extend it by 365 days top up with PAYG credit.
Activating or recharging with a $15 Mobile Plan or one of our Family Plans?
There are changes impacting these plans from 15th of November 2023. Learn more here.